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Privacy Policy

Last updated: May 2025 ยท We are committed to protecting your personal information.

Introduction

Nellis Liquidation ("we," "us," or "our") operates as an e-commerce liquidation retailer based in Las Vegas, Nevada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website or services, you consent to the data practices described in this policy. We reserve the right to make changes at any time, indicated by updating the "Last Updated" date at the top of this page.

Information We Collect

Information You Provide Directly

  • Name, email address, and password when you create an account
  • Shipping and billing address for order fulfillment
  • Phone number for delivery notifications and support
  • Payment information (processed securely via Stripe - we do not store card numbers)
  • Order history, product reviews, and wishlist items
  • Communications you send us including support requests

Information Collected Automatically

  • IP address, browser type, and operating system
  • Pages viewed, links clicked, and time spent on pages
  • Referring URLs and search terms
  • Device identifiers and general geographic location

Information from Third Parties

  • Payment processing data from Stripe
  • Shipping and tracking data from FedEx
  • Analytics data from service providers

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including coordinating FedEx shipping
  • Send order confirmations, shipping updates, and delivery notifications
  • Provide customer support and respond to your inquiries
  • Manage your account, including saved addresses and order history
  • Process returns and refunds per our returns policy
  • Send promotional emails and newsletters (with your consent)
  • Improve our website, product offerings, and customer experience
  • Detect and prevent fraudulent transactions
  • Comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in these circumstances:

  • Service Providers: Stripe for payment processing and FedEx for shipping and delivery.
  • Legal Requirements: When required by law, subpoena, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale.
  • With Your Consent: When you have given us explicit consent to do so.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function, including session management and shopping cart.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality, including the ability to complete a purchase.

Data Security

We implement appropriate technical and organizational security measures, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Stripe's PCI-DSS compliant payment processing - we never store raw card data
  • Secure password hashing using industry-standard algorithms
  • Regular security assessments and monitoring
  • Restricted access to personal data on a need-to-know basis

While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request your data in a portable format where technically feasible.

To exercise any of these rights, please contact us. We will respond within 30 days.

Contact Us

If you have questions about this Privacy Policy or our data practices:

Nellis Liquidation

Las Vegas, NV

Email: support@nellisliquidation.com

Business Hours: Monday โ€“ Friday, 9:00 AM โ€“ 5:00 PM PST